
Building what's next: Ideas, insights, and strategies for shaping the future of business, technology, and innovation.
We share what we're learning as we build. From product strategy to emerging tech, we explore ideas, tools, and thinking from the frontlines of innovation. Expect honest takes, useful frameworks, and the occasional strong opinion.

Having a Pinia Colada: How we finally stopped fighting our data layer

How AI is revolutionising agent training and mentorship

AI and compliance in the insurance industry: Audit-ready in the age of automation

Metrics that matter: Rethinking performance measurement in AI-augmented contact centers


The art of killing your own ideas (and why it’s healthy)
Persistence is important, but so is knowing when to let go. Killing weak ideas frees energy and focus for the ones that really work.
Habits to sharpen your radar for connections and opportunities
Opportunities don’t appear out of thin air, you have to be tuned in to the signals. These habits will sharpen your radar for connections and keep your network alive with possibility.
Clarity beats cleverness: How simple messaging wins in the age of noise
In a world of AI-generated noise and shrinking attention spans, clever words fade fast. Clear words are the ones people remember.
Working on something vague? Write first, clarify later
Writing doesn’t just explain ideas, it helps form them. If you’re stuck or unclear, start writing anyway. Clarity will follow.
Ripping up the rulebook: What traditional sports can learn from new formats
New sports formats aren’t just drawing crowds, they’re changing the game. What can legacy rightsholders learn from them?
Selling the transformation: People don’t buy products, they buy possibility
When you're trying to convince someone to take action, it's not enough to tell them what your product does. You need to show them what it means for them.